mobile internet and SMS does not work

[Innulya]

I'm a new member, I bought a package for 10 pounds, it shows me that I have 4 gigabytes of Internet, 100 minutes and unlimited SMS, but the mobile Internet does not work and SMS is not sent, it is the same on another phone, and when I put another SIM card everything works.

[tmobilefan]

hello, 

try  opening  up   " gov.uk "  web page or  " nhs.uk "  if this pages  opening  then   EE    have applied  a Data cap   you  will find  that when you call you be  lest with  only  front line   call operator who will to manage  to call by leaving you on hold  for  long time  only to   back to the call to say  we have  run check ,  every thing is  working  fine ,  if you ask to be  transferred  to  Technical  yo  will told  i'm very sorry   but they wont take calls    here is the problem if your tied in to a contract you   stuck  if you  on pay as you  go  the only  option  is  add more credit  .....

[XRaySpeX]

@Innulya : Do you have credit on it or an active Pack or Add-on?

What does texting AL to 150 from it fully report verbatim (it is free)?

[Innulya]

does not open

[Innulya]

I have 10 pounds pack, when I try to send any text "not sent, tap to try again"

[tmobilefan]

oh  No  no good  

  try    this     sender    number   150 

   in  the  text  box   type  the  word    "  Balance "   

 then send 

 can i ask ??   do you  know   the  brand if  mobile phone you have  with you ??

[Innulya]

With "Balance" same "not sent, tap to try again" , Xiaomi redme 9 but I tried with another sim card from EE ( from my friend) and it's working, same when I try in his phone my sim card it's same not working mobile internet and texts, I can call only.

[tmobilefan]

i have had a look  and  found some step  you can try  

TURN-OFF Mi Messaging on your phone. This can be done by (while in Messaging) long press menu button to enter Message Settings (Figure 1) then toggle the Mi Message to OFF (Figure 2). Downside here is you won't be able to use Mi Messaging which is pretty useful for texting friends free of charge. (that is if their connected to the internet and use MIUI too.)

[MIUI Device Team] How to solve "Your SIM card is not activated" - Mi 9/SE/T/T Pro/Lite - Mi Communi...  here  it the  link to   the rest of the steps 

good luck  i hope if you  get  fix    keep me up dated  with your progress  my  friend!!

[tmobilefan]

[Tips] [MIUI Device Team] How to solve "Your SIM card is not activated"

New phone, new SIM card. We open our phone and go through the motion of setting it up and turning on Mi Messaging and then when we get to the home screen, what do we see? Immediately we get the "Could not activate SIM card" notification. It's frustrating because it keeps notifying us without actually saying what its for or how to solve it right?

So what is this error? The error is due to your SIM card trying to send a message to Xiaomi to verify your SIM card number and activate your Mi Messaging. This has nothing to do with your network connection. Since most of us use prepaid SIM and normally dont have enough balance to send SMS abroad, the SMS fails.

[MIUI Device Team] How to solve "Your SIM card is not activated" - Mi 9/SE/T/T Pro/Lite - Mi Communi...

here is the  link to help  you get your   SMS working  

good luck and hopefully  this page will help you  out   all the  best