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4gee home says I'm out of data

KieH
Visitor

‎12-02-2021 11:05 PM

My 4gee home WiFi claims I have ran out of data. However, when I check the app I apparently have 200gb of data remaining. Help! 

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎13-02-2021 12:46 AM

What does  http://add-on.ee.co.uk/status from a device connected to your mobile router by WiFi say?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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