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4gee WiFi mini password issue

ArcanicRose
Investigator
Investigator

‎28-06-2020 07:06 PM

So I’ve had my WiFi mini for a few months now, works a treat however i tried to connect a new device to it and it kept saying the password was incorrect

 

i tried logging on to my 4gee admin but that too said my password was incorrect even though i input every password that i use including the ones that came with my WiFi mini... 

 

any help?

0 Helpful
13 REPLIES 13
ArcanicRose
Investigator
Investigator
In response to Leanne_T

‎29-06-2020 06:50 PM

Just says this age took too long to load, do i need to have my WiFi mini connected to my device? Because if so that doesn’t work either

0 Helpful
Leanne_T
EE Community Support Team
In response to ArcanicRose

‎29-06-2020 07:00 PM

Hi @ArcanicRose

 

Could you try the steps on the EE Help page for how to perform a master reset and see if this works for you?

 

Thanks 🙂

 

Leanne.

 

0 Helpful
ArcanicRose
Investigator
Investigator
In response to Leanne_T

‎29-06-2020 08:08 PM

Ok so plugging it in as allowed me to access the admin page but it says my password is incorrect even though i know what one i used

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to ArcanicRose

‎29-06-2020 08:57 PM

Are you giving it the admin password found under the battery cover?

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