4gee WiFi mini password issue

[ArcanicRose]

So I’ve had my WiFi mini for a few months now, works a treat however i tried to connect a new device to it and it kept saying the password was incorrect

i tried logging on to my 4gee admin but that too said my password was incorrect even though i input every password that i use including the ones that came with my WiFi mini... 

any help?

[ArcanicRose]

Just says this age took too long to load, do i need to have my WiFi mini connected to my device? Because if so that doesn’t work either

[Leanne_T]

Hi @ArcanicRose

Could you try the steps on the EE Help page for how to perform a master reset and see if this works for you?

Thanks 🙂

Leanne.

[ArcanicRose]

Ok so plugging it in as allowed me to access the admin page but it says my password is incorrect even though i know what one i used

[XRaySpeX]

Are you giving it the admin password found under the battery cover?