Community Activity
Speed drop - FTTP
Hi all,I'm having a bit of an issue where my speed drops from 900Mbps to around 100-150Mbps on a regular basis.It seems to go back to 700Mbps-900Mbps after a router reboot (sometimes an ONT reboot). But then it drops back down to 100-150Mbps after a ...
Is It Possible to Switch to PAY MONTHLY before 3 years of UK residency
I am on Pay As You Go atm, and I have been residing in the UK for about 2.5 years. I want to switch to the Pay Monthly subscription, but I don't want to start an un unnecessary credit check if they just reject anyone below 3 years residency.In Pay Mo...
To set up a broadband but I can’t plug into master socket
I get a EE hub sent to my place now, and I found there is a master socket in my place. But I can't plug broadband into the master socket at home because the connector type doesn't match. What should I do?
Z Fold 7 Waiting room/shipping updates
Ordered 9th July, black 512fg versionFor those doing the same let us know of any shipping movements, are you excited, what configuration you got and so on. My says already dispatched in tracking lol. I wish, Thanks
EE wifi Hotspot
I have recently subscribed to EE broadband and have noticed that my router is broadcasting " EE wifi" . I would like to remove this facility but there doesn't appear to be any way ....can someone help? Thanks
website is working very badly
Your website is working very badly. I already called EE in 2024 and was told that something will be done about this, but nothing has changed. What is going on?
Resolved! BT/EE TV - Manage Device problem
I have a 'Manage Devices' problem. With EE/BT TV web player, when I try to watch on my desktop, I get a message telling me I have reached my device limit. I go to device management and I can see that my desktop has used up all 4 devices when I've log...
EE/BT Blocking access to mail.micloud19.com
Hi, I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider. It gets immediately blocked and says to check the proxy and firewall settings. The onl...
Replacing to E-Sim - Only "Order Physical Sim" Button Shows Up
I was using my physical Sim on my IPhone 14 device.I decided to get an E-Sim, but the replacement page only shows up Order Physical Sim option.