Community Activity

Getting full speed from EE wifi extender

Just posting this for info.I have a wifi 6 extender upstairs with wifi 6 router downstairs. My speed to the house is 900. If I connect via wifi to the extender  I get about 450, but if I connect a device to the extender using an ethernet cable I get ...

Positive feedback

Hi All,I created an account just to leave a positive review for Emma Billington who was an absolute angel, handling my situation promptly when nobody else could.She was a breath of fresh air to speak to. A 10 minute phone call with Emma was more prod...

cbfox by Visitor
  • 25 Views
  • 2 replies
  • 0 Helpful

Trade in phone sent but not received

Hi,I recently upgraded my phone and was sent the trade in pack a few days after receiving the new phone.I have sent my old phone back in the pack provided, going in to the local post office on the 31st March where the package was weighed and scanned ...

GBG2009 by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

Change incorrect phone number

Despite following all the information to change my incorrect mobile number on the site, nothing changes. Have even spoken to a human who talked me through it but nothing changed as he promised.

DKELMAN by Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful

Connection Dropping Out At The Same Time Every Day

Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...

ow259 by Investigator
  • 8185 Views
  • 145 replies
  • 34 Helpful