4GEE WiFi invalid SIM

[PhilDuignan]

It's been a while since I used my PAYG 4GEE mifi device. Logging in now it tells me my SIM is invalid. Do I need a new SIM or is there a way of topping this one up?

[Leanne_T]

Hi @PhilDuignan

Thanks for coming to the community.

When was the last time you used the SIM, was this over 273 days ago?

Speak soon 🙂

Leanne.

[XRaySpeX]

Sounds like it has gone into hibernation.

When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

[PhilDuignan]

It may have been close to a year now that I think of it.. guess I need a new SIM? Can you link me to some options I can get delivered in a hurry?Thanks so much!PhilSent from Samsung Mobile on O2

[XRaySpeX]

See PAYG Data SIM