The EE Community

Accessing Bill online!

Just trying to access my bill online but whenever I click on  "View Your Bill" I am directed to a page with no bill details! Anyone else experiencing this?Cheers,S

Set Up Home Phone Adapter

BT inform me that I am to be connected to Digital Voice in about a week's time. My router is a BT Smart Hub 2 with a green port for digital phones. I received an EE Home Phone Adapter. On separate occasions, I made attempts to set up the adapter by p...

Have you got this sorted. I also have the same problem and nothing seems to work. 

signal so bad

My girlfriend just texted asking me which network she should move to because she is getting terrible signal at home (East London) and at work (Central London). I just found this post while searching for "why is my ee signal so bad" I thought it was m...

Introducing Watchlists on EE TV – Available Now on Apple TV 4K!

We’re excited to bring you Watchlists, a brand-new feature now live in the My TV section of the EE TV app on Apple TV 4K.  What are Watchlists?  Watchlists offer a simple and smart way to save, organise, and return to your favourite shows and movies ...

EE TV remote - why?

So, having been using BT YouView for 9 years, I've switched to EE TV, and I have to admit the new remote is rubbish. It's dumbed down, and the three most useful buttons have vanished; the delete button is gone, so you have to select record to get to ...

Roaming has been removed & I didn’t ask for this

I’m in process of an upgrade & currently have roaming included but it’s being removed why ?

How to give positive feedback to customer service team

Good evening,  Today I spoke to a gentleman, his name was Chris. It would have been good if I asked what his last name was. He was excellent and really helpful with my query. Guided me through what he would have suggested me to do in my previous call...