Community Activity

Why do you have other routers?

Hi guys I want to ask why do you have other routers when EE has now Wifi 7 router + u can insert 5G sim in it and have perfect internet for just £150 ? the router cost around £150 -£200 Does anybody owns it and configured especially 6Ghz ? Thnx

Smart Hub Plus vs Smart Hub Pro

I'm currently using EE's 1Gv service, and so have a Smart Hub Plus.I note that EE is now providing the Smart Hub Pro with Full Fibre services. Anyone upgraded? Is it significantly better? Worth the upgrade if £10 per month for the rest of my contract...

GCWood by Investigator
  • 30 Views
  • 5 replies
  • 0 Helpful

Printer connection

Hi I’ve a cannon printer PIXMA MG2551S which is USB connection only, tried to pair up with my iPhone without success, the printer fails to be recognised on my phone, any suggestions please?Les 

BT Hub 2 problem

I had full fibre installed in August 2024 and signed on for 500Mbs contract. It was OK for the first 10 days then the Hub2 I had  when I connected with the copper cable, the speed out of the router dropped from 360Mbs down to below 60Mbs. After a lon...

Why do I need £20 spend cap to use my contract aboard?

I have an old contract which includes unlimited text, calls and 200GB data. I am entitled to use it in EU as I had it before brexit. I’ve checked with customer services and they confirmed this. However last time I went to Spain (I visit my parents ev...

Bootoo by Investigator
  • 43 Views
  • 6 replies
  • 2 Helpful

Resolved! Netflix not working after move from BT to EE

On recent renewal, we were encouraged to move from BT to EE Broadband /TV/Mobiles. Nothing but problems with TV and Mobiles since. Currently the main issue is ....Netflix Basic is to be included but when I sign in, my account is suspended until I add...

MariaFD by Established Contributor
  • 1574 Views
  • 25 replies
  • 9 Helpful

Web Protect

As above I have received an email advising I have switched Web Protect off. But I did not.I have read this thread (https://community.ee.co.uk/t5/Broadband-Landline/I-just-got-an-email-telling-that-I-had-switched-off...) and the advice there doesn't h...

Resolved! How to access live chat?

When pressing the 'help' button on the ee website I no longer am able to start a live text chat. Is this feature no longer available? Or is it restricted to certain hours/days? Thanks.

ee_1231 by Visitor
  • 10467 Views
  • 69 replies
  • 6 Helpful

Very bad voice over WiFi

I rely on VOIP connection via EE hub .... ass there is very poor 3G/4G signal where I live.2 scenarios1. For past few days people are complaining my voice to them is badly breaking up ..... I can hear them OK but outgoing speech from my initiated cal...

Posiedon by Investigator
  • 43 Views
  • 3 replies
  • 0 Helpful