For up-to-date information and comments, search the EE Community or start a new topic. |
08-09-2021 05:35 PM
Hi, I have 2 phones on one account (mine and my partner's phone). I decided not to upgrade when I was entitled to and have a sim only deal. My partner is not eligible to upgrade yet, however her phone has faults and she needs a new one. Can I upgrade and give that phone to her? I.e. can we switch upgrade dates?
Thanks
Solved! See the answer below or view the solution in context.
08-09-2021 06:14 PM
Hello @Hannahsp
The upgrade itself will be specific to each number and can only be used by the mobile number in question.
Nothing stops you from buying the new phone on whichever number is entitled to it, and using it with whichever SIM as suits yourself - providing the SIM fits the correct phone.
08-09-2021 06:14 PM
Hello @Hannahsp
The upgrade itself will be specific to each number and can only be used by the mobile number in question.
Nothing stops you from buying the new phone on whichever number is entitled to it, and using it with whichever SIM as suits yourself - providing the SIM fits the correct phone.
08-09-2021 06:21 PM
Many thanks, that's helpful. It's a Samsung s9 and an iPhone se, so I'll just have to check the sim sizes. Much appreciated.
08-09-2021 06:48 PM
@Hannahsp Same sim sizes.
08-09-2021 06:49 PM
Thank you 😊