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Discussion about Apple's range of devices including unlocking your device

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iPhone 13 delivery queries

If you have ordered an iPhone 13 and have a question about your order, please see the below information.     My order tracker has changed from delivery within 24 hours to awaiting confirmation, what does this mean?   If you have ordered one of the b...

Leanne_T by • EE Community Support Team
  • 211668 Views
  • 3332 replies
  • 1344 Helpful

Resolved! No plug received with upgrade to iPhone 12

I have just upgraded my phone from an iPhone 7 to an iPhone 12 mini, but I haven't received a plug for the charger - just a lead which is obviously incompatible with my old, current iPhone charger. It didn't state that I wouldn't receive the plug, so...

Bess1989 by • Visitor
  • 3795 Views
  • 6 replies
  • 6 Helpful

i Paid For Next Day Delivery And Did Not Receive Parcel

On Friday 29th July 2022 I Upgraded My Contract For A New Device. I Paid For Next Day Delivery, Stayed In All Day On The Saturday Waiting For The Parcel.When It Got To A Certain Time I Called EE To Find Out Where My Parcel Was And Was Given A Trackin...

KeishaB by • Visitor
  • 380 Views
  • 1 replies
  • 0 Helpful

Apple Watch data plan issues

Every time I change my iPhone or have to unpair and repair my Apple Watch for whatever reason, I always have to spend hours on the phone to EE (usually multiple phone calls and scheduled callbacks with other teams) as there is an issue with the Apple...

angwyn by • Visitor
  • 1361 Views
  • 2 replies
  • 2 Helpful

Wifi mini dongle

I’m in France. My WiFi mini dongle worked fine until the data renewed on my bill (which was paid). Now my iPad finds the router, says it’s connected but won’t actually connect to the internet? I’ve checked and have 40GB of date. Any ideas?

Iphone rejecting calls from one person

Hi I was wondering if anyone can help me, basically a couple of days ago my calls from my Dad weren’t going through, he can text me fine & ring me on messenger ok but not by normal phone call, it comes with the contact but automatically declines it. ...

Scott1381 by • Investigator
  • 848 Views
  • 7 replies
  • 1 Helpful
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