cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

UNABLE TO ACCESS VERIFICATION CODE

Laurelle1
Investigator
Investigator

Please someone help me to figure out a way to get into my Apple Mac Apple id account, as i no longer have the verification number originally set up, and i now have a samsung phone?? 

what are the steps i have to take?

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @Laurelle1 

Thanks for posting 🙂

Could you try the steps in the How to use account recovery when you can’t reset your Apple ID password – Apple Support (UK) support page, if this does not work for you please contact Apple for further help 🙂

Leanne.

View solution in original post

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Laurelle1 

Thanks for posting 🙂

Could you try the steps in the How to use account recovery when you can’t reset your Apple ID password – Apple Support (UK) support page, if this does not work for you please contact Apple for further help 🙂

Leanne.