Apple Devices

IPhone passwords

My friend has an iPhone and has switched from tesco mobile to ee with a new phone number. He is having difficulty accessing his iPhone account as the apple account ref is his previous number. Any advice on how he can get his password back?

New user

Glad using EE service in I phone 

Calls not working

I have a new EE contract, however every time I call or receive calls, the line just cust out after about 5 seconds! There is no live chat or any other way of contacting EE apart from calling them - which I can't do! So frustrating and ridiculous ther...

Wi-Fi Calling - Corporate Wifi

We are a large enterprise customer, we have several large sites that that has a weak 4/5G SignalWe have a large wireless network that covers all areas, there reauired IPs are white listed on the firewalls.The devices we are using are IOS and have the...

Lost sim

When people call me its saying you've dialled an incorrect number but bill is p

When people call me its saying you've dialled an incorrect number but bill is paid.What is the problem?

Upgrade

I upgraded to an iPhone 14 online last week and received an upgrade confirmation email from EE but have heard nothing since. How long does it usually take to receive a new phone via upgrade? The box I clicked to choose the phone said usually dispatch...

4G/5G

Is anyone having issues with mobile network today ? It’s saying I have full signal and 5g sometimes 4g but isn’t loading anything at all 

Data transfer from s21 to iphone 14

Hi I am trying to transfer data from s21 to iPhone 14. The s21 keeps turning off before the transfer is finished. Do I need to start again and will the data that has transfered be lost?