Apple Devices

Resolved! Unlocking Iphone 12

I have just changed providers from EE and I wish to get my old iPhone 12 unlocked so I can sell it. The local EE shop couldn't help and told me I could do it online. As I've transferred everything to my new phone, I'm unable to use the old one. I've...

Resolved! Hi

Insurance

Anyone else made claim for lost phone and been told to wait 72hours for the back office? Or does it happen any sooner in other peoples experiences

Customer Service

Recently 'forced' to leave Plusnet Mobile, and was apprehensive about joining EE, compounded by the fact that my Data usage inexplicably went through the roof without accessible information in 'My EE'! Filled in a form on their website, received a c...

Reset password problem

Tried resetting my password recently (after forgetting it) to get into the EE app on an iphone 11.I entered my email adress and clicked the reset password link.I was taken to a screen that said a passcode had been sent to my email adress. There was a...

Resolved! new contract

hi

Not detecting SIM card

I can’t detect my SIM card

Resolved! Track my other phones

How do I track my two other phones on my account?

Ee

Upgrade

I’m eligible to upgrade now and have chosen a plan and an upgraded phone and have a 2 year old Apple iPhone 11 Pro Max to trade in which is good as new. No cracks to the glass and the software always upgraded and have always been protected by a leath...