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How to un disable an iphone and i tunes

bobbiem77
Visitor

 

6 REPLIES 6
Christopher_G
EE Community Support Team

Hi @bobbiem77

Welcome to the community.

What was the reason for the iPhone being disabled? Was the passcode entered incorrectly too many times?
Chris

ive typed in the wrong password too many times, how can I un disable it?

@smitthy998  You’ll have to wait until the timer runs down.  There is no way to get past this without factoring restoring the device and signing back in to it with the iTunes account it’s registered too. 

Yes 

 

The timer seems to be stopped counting down

Katie_B
EE Community Support Team

Hello @rmramk

Is this the timer for you be able to enter your passcode again when the phone is disabled?

Katie