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Accidentally erased iphone from find my iphone and it has disabled my ESim

itsjusthol
Visitor

‎08-12-2023 12:01 AM

Hello, 

I have made a massive mistake and accidentally erased the wrong iphone from "Find my Iphone" as I thought  I had not removed my previous one. From doing this it has disabled my sim card so I can't access my phone number or apple ID.

Is there any way to sort this?

Thanks in advance 

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎08-12-2023 07:50 AM

Hi @itsjusthol. 

Welcome to the community. 

If your eSIM has been removed you will need a replacement. 

You can get a replacement by visiting your local EE Store with photo ID or by giving us a call from another phone on 07953 966 150. 

Katie

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