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Discussion about Apple's range of devices including unlocking your device

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Resolved! Ultra 2 upgrade mobile data plan won’t connect

My Ultra 2 was delivered on Friday I removed/yn paired my ultra from the watch app and started the pairing process at which point I received the following…Oops. Something's not quite right.It looks like you've selected 'Set up for Myself' which isn't...

Sim not recognised

Hi my network has suddenly stopped working. The phone has error message that sim not recognised.Have tried the basics such as turning phone on and off and also taking sim out and back in.Unfortunately due to no network I am unable to call EE as there...

tpoyner by • Investigator
  • 666 Views
  • 5 replies
  • 0 Helpful

Connecting to mobile data

I have a new Apple 14 Iphone and it's all installed but not connecting to my mobile data. It is working from wifi. Please may you help. 

booboo23 by • Visitor
  • 365 Views
  • 1 replies
  • 1 Helpful

Resolved! Apple Watch series 9

Pre ordered Apple Watch on Tuesday 19th September. I have had no update about delivery. Can anyone help or give me any information please? 

Norab1 by • Explorer
  • 772 Views
  • 5 replies
  • 3 Helpful

Unlocking iPhone X

I know the phone is locked and it no longer has a SIM in but it is still usable as I didn’t do a factory reset. I’m trying to unlock it with IMEI number via the ee website but I keep getting this message.please try that againsorry something went wron...

EE service has fallen dramatically since I joined.

I have had to spend hours (And I DO MEAN HOURS) on-line on chats or phone calls recently with EE.It all started when a customer retentions agent made some adjustments to my plans.The first guy didn't do it right.  I called back then next day.. that a...

ESIM

I just arrived in the Uk and bought EE sim. But my phone is iPhone 14, US model, it has no port for physical sim. I scanned the QR code on the EE sim but didn’t work. How do I connect the eSIM. Thank you. 

Resolved! New iPhone ordered but no confirmation

Hiordered a new iPhone 15 Pro Max yesterday on line with EE but had no confirmation that order has been accepted, I am happy with the 28 day wait, all I need is acknowledgment that my order has been accepted is this the norm ??

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