Apple Devices

Activate SIM

I requested a new SIM card as my current one stopped working which meant I can only use my phone on WI-FI. When trying to activate my new SIM I need a 6 digit code which you send via text which obviously I cannot receive. I am also unable to call 15...

iPhone device more expensive than retail

Can EE explain why they charge £160 more for the iPhone than apple or any other provider

Confused re: Apple Watch

I’ve preordered the new Ultra 2 and I’m now looking to get an esim for it. I have a current plan on my iPhone and I’m wanting to use the same number for the watch, transfer data, minutes, texts from the phone to the watch (to keep the price of the si...

Can I switch both my iPhone 13 Pro and my IPad pro to sim only

My 24 month contract is ending shortly can I switch both devises to sim only? When I go to upgrade it is offering me sim only option for iPhone but under the iPad it just shows new devises to upgrade to. I thought I could change both to sim only acco...

iPhone 12 radiation level safety fears

With the recent news of the iPhone 12 possibly omitting dangerously high levels of radiation, if found accurate - are we able to swap our devices for an alternative model? Or exchange for discounted cost?

Upgrading iPhone 14 Pro Max to 15 Pro Max with trade in - seems expensive!

Hey all,Been looking at upgrading my iPhone 14 Pro Max to the 15 Pro Max and so looked into how much of a saving I would get with a trade in. Something doesn't seem right.The upgrade plan for unlimited data comes in at £102 monthly for 24 months, whi...

iPad mini 6 not connecting beyond 3G or for data (PDP authentification error?)

Hi, I have 5G contract, originally activated eSIM, visited EE store yesterday, they fitted physical sim, still not working. iPad on latest software. Have tried rebooting, airplane mode etc. nothing works. Only thing I have noticed is my APN setting f...

Out old sim in new phone and it won’t work

Gone from an iPhone 11 Pro to a 14 pro max and my old sim works fine in my old phone out it into the 14 and it won’t pick up signal

Can’t make calls with new phone

I bought an iPhone and put the new sim in that is on the same account as my other phone number - everything comes up okay but can’t make or receive calls. Does anyone know why this might be?

Upgrade trade in

Don’t trade in your device , I’ve upgraded to the iPhone 15 pro max and Carphone warehouse will buy my iPhone 13 Pro Max for £520 music magpie have offered £550 but I’ll just take it into carephone warehouse and get cash there and then , you’ll get m...

Apple Devices

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