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Carrier SIM locked iPhone 4S

Kumar_Perera
Investigator
Investigator
We have received the iPhone 4S around 2018. The owner has died from a disease. Her fiance has given the phone to his sister living in Sri Lanka. But she could not use it due to the SIM lock. I have checked the phone on the web and found it belonged to T-Mobile Orange. Since it was kept away in 2018, Could you please unlock the SIM?
 
[Mod edit: Please do not post your email address in this public forum. Thanks]
4 REPLIES 4
James_B
EE Community Support Team

Welcome to the EE Community, @Kumar_Perera 

I'm sorry to hear of your loss.

You can unlock the phone at myaccount.ee.co.uk/app/device-unlock.

James

 

Hello Dear Sir.
Now the "No SIM Card Installed" message will not display.
Thanks & Regards

 

Kumar Perera
Hello Dear Sir.
Now the "No SIM Card Installed" message will not display.
Thanks & Regards

 

Kumar Perera
Christopher_G
EE Community Support Team

Did you unlock the device, @Kumar_Perera?

Chris