Carrier SIM locked iPhone 4S

[Kumar_Perera]

We have received the iPhone 4S around 2018. The owner has died from a disease. Her fiance has given the phone to his sister living in Sri Lanka. But she could not use it due to the SIM lock. I have checked the phone on the web and found it belonged to T-Mobile Orange. Since it was kept away in 2018, Could you please unlock the SIM?

[Mod edit: Please do not post your email address in this public forum. Thanks]

[James_B]

Welcome to the EE Community, @Kumar_Perera 

I'm sorry to hear of your loss.

You can unlock the phone at myaccount.ee.co.uk/app/device-unlock.

James

[Kumar_Perera]

Hello Dear Sir.

Now the "No SIM Card Installed" message will not display.

Thanks & Regards

Kumar Perera

[Kumar_Perera]

Hello Dear Sir.

Now the "No SIM Card Installed" message will not display.

Thanks & Regards

Kumar Perera

[Christopher_G]

Did you unlock the device, @Kumar_Perera?

Chris