Iphone Keypad not working

adamelder108 · ‎23-01-2024

When I call voicemail or 150 the key pad on my iPhone 14 isn't being recognised by the system - so I'm unable to choose any options. Is there a fix for this? I've tried restarting my phone.

adamelder108 · ‎23-01-2024

It's fixed now. The problem seems to be that there are two numbers to dial into voicemail. One of the numbers was causing the problem. When I dialled in using 22204 the keypad worked fine.

View solution in original post

Northerner · ‎23-01-2024

Hi @adamelder108

Are you using a screen protector. Does this issue happen with other apps.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

adamelder108 · ‎23-01-2024

It's fixed now. The problem seems to be that there are two numbers to dial into voicemail. One of the numbers was causing the problem. When I dialled in using 22204 the keypad worked fine.