Lost phone

Shaft2
Visitor

Hi there

is there a way to turn on a phones locating device remotely at all? Trying to locate a lost phone ?

do I need to ring we to sort it out? 
thank

 

3 REPLIES 3
BrendonH
Community Hero
Community Hero

Do you have find my mobile enabled?

 

What phone is it?


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
bristolian
EE Community Star
EE Community Star

There's two ways you can locate a lost phone.

1: If you have already enabled location-finding services from Apple or Google, use those. They often include an option to override any "silent" or "DND" modes. You can't enable this remotely, that would be impossible by nature of remote access being off.

2: Call the phone and listen for the ringtone.

EE CS have no means to locate the phone other than by the above two methods.

Chris_B
EE Community Star
EE Community Star

@Shaft2 Login to your iCloud account via a pc and use find my to locate your device z. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.