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Cannot receive phone calls
We had EE installed on 15 March, since then we can make phone calls but cannot receive them. EE sent out for new phones - still no incoming calls spent all day yesterday on phone to them. Router only works when it thinks it will, even though light ...
TV buffering … slow broadband
Continued buffering on TV while watching via WiFi …. I have the full speed package … wondering if anyone else has this . I have repeatedly raised it with EE help , put in boosters etc , but still it struggles . Never had this either BT ever ?
Unavailable number
The same thing happens to my wife. We are in Portugal at the moment and for the last couple of calls from our son in Switzerland have gone straight to her voicemail so he contacted her on WhatsApp. A call from her sister in the UK said the number is ...
Request for Confirmation of Payment Completion and Cancellationof Further Charge
Dear EE Customer Service, I hope this message finds you well. I am writing to seek clarification and resolution regarding ongoing charges to my account, despite previous assurances from your team. According to my records, the payment for January 20...
Resolved! How to claim the free watch with S25 Ultra
I purchased my Samsung S25 Ultra online on Sunday with the view of claiming the free watch however it's asking for an invoice and proof of purchase. How do I find my invoice for the order? Thanks.
Failed delivery but no new updates for delivery?
Hi all.my EE mobile broadband router was delivered but then taken back by the driver as I didn’t have the authorised code to give him. Since then I have heard nothing about a redeliver. the automated chat is hopeless as it just repeats check my track...
Resolved! EE blocking website
EE is blocking this website https://www.verytastyworld.com/ It's a legit website which has been scanned many times and is deemed safe. Why would EE be blocking it?
Disappointed of Tunbridge Wells
I am not one to leave reviews however I am so disappointed with EE TV I have decided to do so .After being a reasonably happy Sky customer for a little over 20 years I decided to bite the bullet ,having grown tired of the constant price increases and...
How to activate Netflix on ee
hi community can anyone please tell me j hi or to activate my Netflix on my ee account I have already selected ee on my smart benefit…. Thank you
Resolved! DPD didn’t attempt delivery and returned phone to EE
I recently switched to EE and got an iPhone contract. I paid the upfront cost and was looking forward to my new phone . I was told DPD would deliver it today however the delivery updated to dispatched and then all of a sudden said it’s being returned...
