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iPhone 15 & 15 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

Hey Guys, 

Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking. 

I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders. 

6,035 REPLIES 6,035

“Hi from EE. Your order's been received and is expected to be dispatched in 1 day. Your reference is XK************, to find out more visit ee.co.uk/track-mobile-order for more information. Thanks.”

 

jordanwallxce
Established Contributor
Established Contributor

oh thats crazy, lucky you haha i have not got anything

Profile closed
Not applicable

They send that to everyone but won’t be dispatched in 24 hours coz it’s preorder

Nick821
Established Contributor
Established Contributor

I got exactly the same message so hopefully Friday it will be here 

Ahhhhh 😞 well makes sense lol 

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hopefully you do get it though 

Nick821
Established Contributor
Established Contributor

Did you get an order number ? I got an xko order number then a confirmed order txt the next day and a 1 day dispatch txt but no email to confirm this 

katherine26
Established Contributor
Established Contributor

I have just been on chat regarding getting a tracking number which works?

i have now been given  number which starts with "025" 

still won't work, will wait and see 

I got the XKO by text and 0033*** by email 🙂 

Sal09
Established Contributor
Established Contributor

EE website and EE app removing fee for customers but EE not honouring the orders lol.

 

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