Apple Devices

iPhone 15 "Black screen of death"

I have an iPhone 15 pro which I got two weeks ago. Today, whilst using the EE app, the screen went black. I've researched. The apple logo does not appear after the forced restart, I get a faint pulse from the device. Initially after I connected my de...

Can’t make calls

I upgraded to an iPhone 14 Pro Max I took the same sim from my iPhone 12 Pro used it for iPhone 14 Pro Max as I have been using the same number for > 15 years . SIM card was ok no problems making and receiving calls and accessing mobile data for 7 m...

Resolved! Lost phone now found

Hi, My lost phone is now found please can my old one be unblocked? Also, please can the replacement be returned via Dpd. Would liketo return to my old contract terms too if possible.

Since I received my upgrade I can’t use text or iMessage or FaceTime

I received my iPhone yesterday. I’ve put my sim card in and I can’t get signal or my WiFi calling to come on. It won’t let me iMessage or FaceTime. Is there something wrong with my sim? I’d call EE. bi5 I can’t

Phone order

I place an order on 18 and receive order confirmation but it's like 4 days order is not tracking.is it normal

Resolved! Importing Contacts from Sim not working

Hi all, This weekend I had the 'black screen of death' on my iPhone 11 - I've had a replacement delivered today (iPhone 15) and it's caused nothing but issues. Aside from needing an iCloud password reset (the usual 72 hour wait) I've installed the si...

WiFi tick but still not connecting

New iPhone - ee home broadband - phone just won’t connect to WiFi - shows the blue tick but not the symbol in the top right - rebooted everything several times and tried everything I can think of incl internet searches - any other ideas ??

Broken Screen on iphone 14 in France - what are my options? Help!!!

Hi allI'm travelling in France and slipped on wet rock this morning and smashed my iphone 14 plus screen so that it does not work at all. The phone is still receiving messages but I can't see anything on the screen at all.How do I get this resolved? ...

eSIM to new iWatch

I want to transfer my eSim from my iWatch 5 to my iWatch Ultra2. They will both stay paired with my iPhone 13 and I will use both. It is just moving the eSim to the newer iWatch and removing it from my older iWatch.Can I do it, if so how? or do I nee...

Unexplained Delay in Lost iPhone Insurance

Hello community,I had raised a request for my lost iPhone on 25th Feb 2024 i.e. TWO WEEKS ago. I was told that since the Insurance Dept don’t work on weekends, they will look into it and resolve it in next 72 business hours. NOTHING happened the whol...

Apple Devices

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