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Discussion about Apple's range of devices including unlocking your device

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Resolved! Clearing old phone data for new person to use

HiIs there anyone who can tell me how to delete all my information from my old phone, I have reset the factory settings but nothing has changed and my messages and everything are still on there.I have put the new SIM card in there too and want to giv...

KJ2847 by • Visitor
  • 812 Views
  • 2 replies
  • 5 Helpful

Resolved! connection?

i have just changed from bt to ee which works on this laptop and my android mobile but can't get it to comnnect to my wife's apple ipad. it just comes up with password not recognised. what am i doing wrong. 

aulgit79 by • Explorer
  • 547 Views
  • 3 replies
  • 1 Helpful

Re: IMessage not working since moving to EE

I'm in same boat - activated my EE sim yesterday and BT phone number ported over this morning - can receive calls and regular texts to iPhone, but iMessage and Facetime can't verify number.  I changed the number manually under Phone and SIM settings ...

E som

Got a replacement iPhone I didn’t get chance to change the eSIM. EE sent me a replacement via the app. Now it says it’s sending me a pin via text however I can’t receive texts as the eSIM isn’t activated. Dose anyone know what to do? 

Apple Music help

Hello ive had Apple music as an inclusive extra on my phone contract for around 3 years, took out a new contract yesterday and now when i try to sing up to apple music it says ive got no EE subscriptions. but it says i have on my EE app as an extra a...

Curtwil by • Visitor
  • 476 Views
  • 1 replies
  • 2 Helpful

Resolved! Question about USB tethering on my iPhone

I have a situation where my iPhone and iPad connect to my local WiFi connection reliably. My Mac Mini, which is literally 12 inches from my iPhone, cannot see the same network, and is instead connected via an EE Wifi hotspot. Although the EE hotspot ...

Resolved! Activating Apple watch on my Iphone plan

HiI have ordered direct from Apple the Apple watch ultra 2 which is due to be delivered today  I want to activate this and pair with my IPHONE on EE FULL WORKS SIM ONLY monthly plan I have already.. I do want this watch to be able to use the cellular...

Resolved! Help. Roaming in Vietnam

Hi, I really need some help if possible PLEASE! I’m in Vietnam with my girlfriend who’s iPhone has completely broke and cannot be repaired. We have brought a new phone but she has an e sim. She cannot remember her EE login password and it’s trying to...

iMessage activation

I’m currently in New Zealand and have switched to a Pay As You Go plan, topping up to keep my number active. The eSIM I’m using was previously on a SIM-only contract for several years. Since making the switch, iMessage and FaceTime won’t activate. I ...

Jake1111 by • Explorer
  • 818 Views
  • 4 replies
  • 4 Helpful
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