23-09-2024 07:35 PM
Preordered the iPhone 16 pro max on preorder day, nothings been delivered and i can’t find the confirmation email but the direct debit is showing in my bank
24-09-2024 09:37 AM
Welcome to Community @Marilynne
You can track your order on our Track Your Order page.
However, if you no longer have your order details or confirmation email you'll need to call EE Customer Service Contact Us | Help & Support | EE on 150 where a guide can track the location of your order.
Ali