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Discussion about Apple's range of devices including unlocking your device

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Resolved! Help. Roaming in Vietnam

Hi, I really need some help if possible PLEASE! I’m in Vietnam with my girlfriend who’s iPhone has completely broke and cannot be repaired. We have brought a new phone but she has an e sim. She cannot remember her EE login password and it’s trying to...

iMessage activation

I’m currently in New Zealand and have switched to a Pay As You Go plan, topping up to keep my number active. The eSIM I’m using was previously on a SIM-only contract for several years. Since making the switch, iMessage and FaceTime won’t activate. I ...

Jake1111 by • Explorer
  • 799 Views
  • 4 replies
  • 4 Helpful

Resolved! Problem adding apple watch

Signed up on the 29th and been trying to add my Apple Watch since then and I have been all over the country with various technical advisors and at last update I was told on Friday via text that they were looking into it yet again, any help on how to ...

Robti1873 by • Contributor
  • 1703 Views
  • 10 replies
  • 9 Helpful

iMessages

Since yesterday my iMessages have not been working and are going as sms if at all. Internet is really slow  and any streams are buffering. I have unlimited internet on my contract. Is this an issue at ee end?

Stefm74 by • Visitor
  • 409 Views
  • 1 replies
  • 4 Helpful

Resolved! Apple Watch had eSIM removed by EE

Ha an Apple Watch since September 2024, been working fine, turned it off last week while I was away (left the watch at home) now getting errorYour EE account is not eligible to enable mobile service on your Apple Watch. Contact EE at 150 for more inf...

Unlocking Iphone

MorningI have smashed the screen on my iphone but have an old one I can use, however when I turn it on, it is asking for a passcode which I don't have.  I can't reset using itunes as I don't have a laptop which I can download this on.Any ideas how I ...

Shelley8 by • Investigator
  • 518 Views
  • 1 replies
  • 1 Helpful

Review

Hi there - I am not sure how to leave a formal review so please pass this onto the relevant people. I have recently had the WORST customer service experience of my life with EE (one of your team dropped my phone and cracked it & I was then told I had...

Resolved! Difference between EE and EE store?

 I’m looking at buying the iphone 16 and noticed that on EE it’s £749 but on EE store it’s £719. I’m just wondering why, and I’m going to buy it in my local store as I may not be in for delivery. So if I buy it in an EE physical shop will it be the p...

Kesbo23 by • Investigator
  • 2092 Views
  • 4 replies
  • 3 Helpful
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