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Discussion about Apple's range of devices including unlocking your device

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From blue to green on iMessage!

I don’t know why but my messages are now green to my sister and she is definitely an iPhone user. I’ve only recently realised as I had extra charges for sending picture messages!any idea why and how to resolve it?

Lamead by • Investigator
  • 1015 Views
  • 6 replies
  • 3 Helpful

Apple Watch data plan issues

Every time I change my iPhone or have to unpair and repair my Apple Watch for whatever reason, I always have to spend hours on the phone to EE (usually multiple phone calls and scheduled callbacks with other teams) as there is an issue with the Apple...

angwyn by • Visitor
  • 4324 Views
  • 17 replies
  • 14 Helpful

Resolved! Upgrade my phone

Hello, my current iPhone contract ends on the 19th January, I’ve been sent a text message giving me options what to do, when I chose the upgrade option that I want, I login for the option but can’t find it on the website, I then find another option a...

Mich34 by • Explorer
  • 471 Views
  • 2 replies
  • 1 Helpful

Kids Apple Watches

HiI am a pay monthly contract EE customer and have an iPhone contract and my own Apple Watch contract linked to my phone. I pay £7 a month for the watch contract. I’d like to buy my kids Apple Watches for Christmas and there is a great deal in Curry’...

SL74 by • Investigator
  • 3917 Views
  • 10 replies
  • 4 Helpful

iPhone searching for network

I have an iPhone 13 never any issues I done the most recent update and since then my phone is constantly searching for signal so I can’t make calls etc. Apple diagnostics says a hardware error but then randomly signal will come back for a short perio...

No Mobile Data on IPhone 7

My phone has a network error on it. It is an IPhone 7. The first time it happened I tried the sim in my boyfriend’s phone and it picks up Ee. I then put his sim in my phone and it picked up mobile data. When I put my sim back in again it seemed to ha...

Resolved! Apple Watch eSim QR code

EE have sent me a QR code for my new watch eSim contract.How do I get that eSim onto my watch?Within the watch app it's only possible to add and pay for a new £7 contract.And if I scan the QR code, my phone wants to add the eSim to my phone.

iMessage notification tone

HiFor a while now since at least iOS 15 when receiving iMessage texts I don’t have an “alert tone” but a badge is shown.I have checked all the settings to confirm that it should be enabledThis only happens with iMessage normal texts are ok, I am curr...

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