Apple Devices

Discussion about Apple's range of devices including unlocking your device

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Forum Posts

From blue to green on iMessage!

I don’t know why but my messages are now green to my sister and she is definitely an iPhone user. I’ve only recently realised as I had extra charges for sending picture messages!any idea why and how to resolve it?

Lamead by Investigator
  • 1015 Views
  • 6 replies
  • 3 Helpful

Apple Watch data plan issues

Every time I change my iPhone or have to unpair and repair my Apple Watch for whatever reason, I always have to spend hours on the phone to EE (usually multiple phone calls and scheduled callbacks with other teams) as there is an issue with the Apple...

angwyn by Visitor
  • 4324 Views
  • 17 replies
  • 14 Helpful

Resolved! Upgrade my phone

Hello, my current iPhone contract ends on the 19th January, I’ve been sent a text message giving me options what to do, when I chose the upgrade option that I want, I login for the option but can’t find it on the website, I then find another option a...

Mich34 by Explorer
  • 471 Views
  • 2 replies
  • 1 Helpful

Kids Apple Watches

HiI am a pay monthly contract EE customer and have an iPhone contract and my own Apple Watch contract linked to my phone. I pay £7 a month for the watch contract. I’d like to buy my kids Apple Watches for Christmas and there is a great deal in Curry’...

SL74 by Investigator
  • 3917 Views
  • 10 replies
  • 4 Helpful

iPhone searching for network

I have an iPhone 13 never any issues I done the most recent update and since then my phone is constantly searching for signal so I can’t make calls etc. Apple diagnostics says a hardware error but then randomly signal will come back for a short perio...

No Mobile Data on IPhone 7

My phone has a network error on it. It is an IPhone 7. The first time it happened I tried the sim in my boyfriend’s phone and it picks up Ee. I then put his sim in my phone and it picked up mobile data. When I put my sim back in again it seemed to ha...

Resolved! Apple Watch eSim QR code

EE have sent me a QR code for my new watch eSim contract.How do I get that eSim onto my watch?Within the watch app it's only possible to add and pay for a new £7 contract.And if I scan the QR code, my phone wants to add the eSim to my phone.

iMessage notification tone

HiFor a while now since at least iOS 15 when receiving iMessage texts I don’t have an “alert tone” but a badge is shown.I have checked all the settings to confirm that it should be enabledThis only happens with iMessage normal texts are ok, I am curr...