Apple Devices

New phone for partner

iPhone screen frozen

My iPhone screen has frozen. Tried forced restart and have tried letting battery die and then restarting. Not worked. I’ve only had it for 6 weeks. Should this happen? I’m now back to using my old iPhone 5. Will it be under warranty still? Do I need ...

iPhone 5S unlock

I was gifted Iphone 5s from a relative in UK, the phone has been in my wardrobe for years until now, when I decided to put a sim, but came to know that the device is carrier locked and it says Sim not supported during registration. I came to know tha...

Adding existing Apple Watch plan to new watch

I have an existing Apple Watch plan and need to add it to my Apple Watch. How do I do this? 

Melted Charger Cable

So I come home from work yesterday and went to put my phone on charge but the cable was playing up. So I thought there was something wrong where you lay your phone in a certain position to charge up. Which I did but overnight the part the you insert ...

No charger with new phone

No charger with new phone,highly inconvenient as no way to use new phone until one is purchased.No info as to where and what to purchase.Not impressed.

Adding Apple watch to EE Sim only essentials plan (pay monthly)

Hi, I am looking to get an EE Sim only essentials plan (pay monthly) for my iPhone 15.  Does anyone know if I can then add my Apple watch cellular to this plan (for the extra monthly cost) and if it will then share the plans calls and data please?  M...

Apple watch overseas

Can I use my Apple Watch (Series 7 I think) abroad to receive and make calls, and check emails.  Can the data roaming for my phone be used on my watch? 

Apple Watch problem downloading the eSIM

Hi. I've been trying to Setup my Apple Watch Series 8 Cellular with my EE account but I keep on getting the same error message over the past week:Your Smart Watch has had a problem downloading the eSIM, click "Done" below to try the download again.It...