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Discussion about Apple's range of devices including unlocking your device

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Good human interaction.

Thank you Vidhi from customer services for patiently going through the current Tarif options. It is very refreshing to have spoken to a human on messaging instead of a robot. 

2025 by • Visitor
  • 346 Views
  • 1 replies
  • 0 Helpful

Resolved! Apple Watch Ultra 2 black Milanese M stock

Anyone know what’s going on with the stock of these at EE? Other major online stores seem to have these immediately available (delivery within a week or even next day) but I’ve been waiting since 06/10/24 - still not got any confirmation when it migh...

Monzie83 by • Visitor
  • 533 Views
  • 1 replies
  • 2 Helpful

Voicemail abroad

Hi I am abroad and trying to either put a voicemail on to let callers know I am an away or out call forwarding on. When I call through to voicemail and try to select option 2 to record a voicemail it doesn’t recognise the keypad - nothing happens whe...

Disgraceful service

Decided to upgrade my Apple Watch, as I upgraded my phone a few months ago to an iPhone15, I went for Apple Watch series 20Firstly I had no confirmation of the order and no delivery details. secondly the DPD van called at my house but as I had no del...

LindaT60 by • Investigator
  • 577 Views
  • 3 replies
  • 0 Helpful

BAD CUSTOMER SERVICE

TERRIBLE SERVICE.Broke my iphone 14 max pro so put a claim through accidental damage online, in the end of claim I was asked to provide proof or purchase, just before i could upload page glitched so I called to make sure my claim went through. During...

Tech

Hi anyone knows if I can add 2 times AirPods to my account 

VIT88 by • Visitor
  • 361 Views
  • 1 replies
  • 0 Helpful

Resolved! E sim

Hi people, I broken my phone and had a replacement received tonight however it’s no letting me use the data as in e sim and I forgot to remove the sim from my old phone is there any way I could get my data to work on correct number via e sim 

Js19892 by • Visitor
  • 519 Views
  • 1 replies
  • 1 Helpful

iphone 16 not switching on

Hi, i upgraded my iphone less than a week ago to an iphone 16 from EE, it arrived, i set it up and all was well, then an hour ago i went to get my phone which i had charging, and noticed it wouldn't switch on, i tried resetting it by pressing volume ...

Resolved! Lost BT Openworld email password

Hi, I use microsoft365 on my iMac, without problems until recently.I used to be with BT and have since migrated to EE. I have lost my btopenworld email password. I have looked everywhere I can think of but unable to find.  I can't even find how to re...

Tina5040 by • Investigator
  • 727 Views
  • 5 replies
  • 2 Helpful
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