15-07-2025 04:02 PM
I bought an Apple 16 Pro Max phone and in the past six months the LCD has gone completely black several times, like it's turned off, but the phone is on, but the screen just goes off for a few hours and then comes back on. I wanted to see what I can do about this problem. Thanks.
Solved! See the answer below or view the solution in context.
15-07-2025 06:37 PM
Hi @Aliaranjbar
Welcome to our community.
I'd recommend speaking to our technical team who can run through some trouble shooting. If it's a fault, they can discuss your options on getting it fixed.
Lesley
15-07-2025 04:06 PM
Are you a limited company business customer, or consumer one? I ask because you've posted in the "small business" section of the forum.
15-07-2025 04:10 PM
I am a consumer.
15-07-2025 04:16 PM
I am a regular consumer and I do not have a business.
15-07-2025 06:37 PM
Hi @Aliaranjbar
Welcome to our community.
I'd recommend speaking to our technical team who can run through some trouble shooting. If it's a fault, they can discuss your options on getting it fixed.
Lesley