Apple Devices

Text messages not working

HiI’m having problems sending text messages to non iPhone users. Most of my messages go as iMessage but on the rare occasion when I try to send a text to a non iPhone user, there is a delay of a few minutes and I get a “ cannot deliver’ message. The ...

Mobile hotspot not working

Since getting my new IPhone 13 pro in September my hotspot does not work. It does not show up when trying to connect any other device to it 

Apple Care Full Cover not showing up under “Coverage” iPhone settings

Hi All,So I’m currently paying for Apple Care Full Cover for my device on my plan each month and I can see this included in My EE. However, whenever I go to iPhone’s settings > About > Coverage, I only see hardware repair and phone support services. ...

Mobile data issue

Hi I am unable to use my iPhone device when on mobile data 

I just want a new phone without a sim plan

How can I just order a new phone on my existing account without having to sign up to a plan? 

Upgrade price

When on app it say I can pay £50 to upgrade phone but when I store they want to charge me £100 for upgrade. Tried calling and online chat since 3pm and no answer 

Apple Watch series 10 titanium 46mm gold

I ordered a new watch on the 20th November. It stated more than 28 days for delivery. However it’s still not updated past the order confirmed stage when I get my order progress.Other retailers have had and still have the watch in stock, so I don’t kn...

Problem after using eSim

I have an iphone 16 pro max, so its quite new.  I wnet abroad this week and downloaded the esim app airalo.  All worked fine abroad and now I have returned to UK, disabled (and now deleted the esim) but my phone will no longer connect to 5g.  I can o...

Upgrade

Hey I upgraded my phone to iPhone 16 plus waiting for it to be delivered, I’m on a upgrade anytime contract I paid £100 for an early upgrade fee I’m wondering if I needed to pay any extras to keep my iPhone 15 plus, could anyone let me know please TI...

Not getting notifications when using phone