Apple Devices

Resolved! Upgraded contract and I watch came with it

Hi, I upgraded my phone last night although it was out of stock and I’m not getting it till tomorrow but part of the deal was an apple I watch with sim but I’ve changed my mind I don’t want it. Because the watch has a contract can I cancel it within ...

Resolved! Unlimited plan

Hello there I am looking to unlimited plan for my current account and I will pay monthly by voucher, unfortunately I cannot find it on website and app.

Resolved! Apple billing

Trying to add mobile billing to my apple id. Each time ive tried to add this type of payment method i receive the same issue “there may be a billing issue with your mobile account. Contact your provider or add a new payment method.” How do i fix this...

Apple desktop not connecting to Apple email

My Apple desktop iMac stopped connecting to Apple Email, on 22nd June.But my iPad and Laptop do connect.However, Apple have looked into this (extensively), and say it is a network issue, not an Apple Mail issue, as they found other problems with my c...

Missed calls

My new iPhone 16 keeps sometimes keeps notifying me I have a missed call but it hasn’t rung - dnd silver mode etc isn’t on - sometime I don’t get text sound?

Resolved! EE in-store Repair Costs

Morning,Does anyone know what EE charge for the in-store same day repair to replace the back glass panel on an iPhone 16 Pro Max?All I can see on the website is the cost to repair the main screen or replace the battery and I’m just going round in cir...

Apple Watch Data Plan

Just wanted to add a data plan to my wife’s watch, I gave up in the end to much hoop jumping and faffing aboutnot my loss thank you

Resolved! Do iPhone 16 Pro Max phones have a warranty?

I bought an Apple 16 Pro Max phone and in the past six months the LCD has gone completely black several times, like it's turned off, but the phone is on, but the screen just goes off for a few hours and then comes back on. I wanted to see what I ca...

Resolved! Moving to EE for Apple Watch Family SetUp

Dear All,Please can I ask some advice?I am currently on iPhone on Giff Gaff but now want to add an Apple Watch under Family Setup for my son (he does not have his own phone).I have a choice of providers as I undeerstand it and EE seems a good fit (in...

Resolved! Disappointed with ee executive complaints

@EEcust Disappointed with @EE — charged us for services we never received, ignored multiple complaints, and offered zero support. Completely unacceptable service. Customers deserve better. #CustomerServiceFail