02-10-2024 07:33 PM
Hello,
I woke up this morning and my phone wont charge, i have tried many different original cables and no luck. Thats all there is to it...
If i am on an EE contract am I entitled to a replacement?
03-10-2024 10:05 AM
Hi @Nats5
Welcome to the EE Community.
Have you tried force restarting your device?
Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
Visit If your iPhone or iPod touch won't charge for more help.
If following those steps you still have a problem, you can contact Customer Care to check you have and the issue is covered under Lifetime Guarantee Contact Us | Help & Support | EE
Ali