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Discussion about Apple's range of devices including unlocking your device

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Resolved! Lost paired Apple Watch mystery

Hi all, I’m looking for advice please?I purchased my watch through EE and it was paired to my phone. I am disabled and am rarely out, but when I do go out its handy that my family can track me easily with my watch.My watch is set to mimic my phone an...

Upgrade

When I checked my account 2 days ago it showed I was eligible to upgrade on at least two of my contracts yet  this morning  I’ve gone in and it shows I’m not please explain ?? as I’ve not upgraded two phones with ee I bought phones outside I am going...

Resolved! Add a device

Hi As an existing customer can I add a device to my account with no upfront costs , tia 

Wils74 by • Contributor
  • 461 Views
  • 1 replies
  • 1 Helpful

My iphone13 won’t switch on

Hi I got a contract from EE on the 18th February 2022 , know my phone isn’t working it’s not switching back on, my model off phone is a iPhone 13 who do I contact about this. Mr Joseph Quinn 

Joe1975 by • Visitor
  • 390 Views
  • 1 replies
  • 2 Helpful

I just noticed that £30 was withdrawn from my card

I applied today for an iPhone, I don't know exactly which model (13 or 14 pro/ pro MAX) the problem is that I didn't receive any email after my application, but the money was withdrawn from my account. can someone help me ?

FloroiuM by • Explorer
  • 373 Views
  • 3 replies
  • 0 Helpful

Delivery

What is the usual lead time for the iPhone 14 pro max 256gb? Thanks

A3murphy by • Valued Contributor
  • 648 Views
  • 7 replies
  • 0 Helpful

Resolved! E sim iphone 14pro

Hi everyone.Ive just ordered an iPhone 14 pro and have seen people have issues with the SIM card. Can I just use my current EE sim in the new phone or does it have to be an e sim. Thanks Dan

Woody74 by • Explorer
  • 999 Views
  • 3 replies
  • 3 Helpful

Can’t activate SIM card

I got the new I phone 14pro last week and the i has no signal. I tried with my old sim and it wasn’t letting me call or text anyone but it had signal, so when I spoke to someone over from EE they sent out a new sim. However, since then it has no sign...

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