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Iphone 15 delivery refused

Fturay
Visitor

Good Evening,

Yesterday I ordered a refurbished IPhone 15 that claimed to say that it will be delivered today but when I checked to track my order it is said that the order is being returned because it was refused at the address. What should I do because I need to get this phone before Saturday.

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Fturay 

Thanks for coming to the community.

Please get in touch with our customer support guides. They can take a look into the delivery details to see what has happened and help you get this sorted. 

Thanks. 

Leanne.