Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Android auto

I use android auto on my motorcycle and system keeps disconnecting and losing sat nav ect is there anyway i get something that i can fit to boost the signal. It always happens at the worst time when i need directions. Thanks

My phone has come out of line

My samsung z flip won't open, its been fine and it looks like you can't use the screen at all

Retrieving photos & videos from deceased partners phone

Hello, myself and my late partners sister are trying to get access to his photos and videos, we have access to his Samsung & Google account, we have tried Auto Unlock but it will not unlock due to the settings on the phone. We tried find my phone and...

Unlock my online

Unlock my online account for me please

Android

Good

Contact Lock

Hi I've just changed to a pay monthly, was on pay as you go. But rather than pay £200 a time roughly for a phone. I got 6 mnth sim only. And will take contract phone when need née one/6 mnths is up. But am criminology student & having problems with...

My EE app

I want to change my address but I can't as my EE app is saying that I'm not the account holder but I am.

Callers sound like daleks

Hi, Can anyone help me please? I have a Galaxy Note 10 Lite and I'm having problems with people I am speaking to sounding like daleks. The calls usually start off clear but soon become so bad I can't understand a word they are saying. We usually disc...

Resolved! Samsung S23 Ultra 1TB.

Hello, I have a question regarding Samsung S23 Ultra 1TB. I called customer service on 150 to find out when 1TB version is going to be available on EE but she didn't know. Anyone out there having more clue than customer service, please?

Resolved! Device Data on EE

Dear EE My Pay Monthly device& Sim contract with EE started on 1 February 2022. After restoring my device data for all call logs/messages, all data has been restored from March 1 to Current date___. There is approximately 1 month of missing data in w...