Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 60765 Views
  • 91 replies
  • 28 Helpful

BEWARE! EE damaged my phone and are refusing to accept it

I have a pixel 6a which developed a green screen randomly, upon this happening I took images of this and sent them to Google, who confirmed it would be under warranty and that I could either take to a local Authorised centre (my local EE store) or se...

Jakey24 by Explorer
  • 1018 Views
  • 7 replies
  • 0 Helpful

Resolved! help

Hello my phone is broken and I'd like to be able to access my messages and calls etc.. is there a way how?

Pixel watch is a very poor fitness watch.

The watch is very inaccurate when running with gps, whether I'm using Strava or Fitbit it is taking the odd 100 metres off my run which is incredibly frustrating. This is on clear sunny days with no cloud cover so there really is no excuse for this. ...

Unlock code

Hello.I live not in UK, and bought the phone from there. After I tried to use my local sim card it asks for MCK. I think somebody tried to enter unlocking code uncorrected. In ee web site it's already "unlocked". How can I get this code now to unlock...

Samsung galaxy z flip4 screen protector

Who do we speak to in EE for bubbling beginning to appear on my device? In store or by telephone?I won't be happy if someone says its a Samsung issue. I never bought the phone off Samsung, any steer in directing be much appreciated. 

weemic07 by Visitor
  • 1382 Views
  • 3 replies
  • 0 Helpful

Resolved! Sim not working in new phone

Ok.Bought a brand new phone today (S20 ultra 5g (Brand new phone)Put my EE sim card in and i cannot make calls browse the internet or even contact EE to sort out the problem.I get a message on phone saying sim 1 not allowed.When i move my EE sin into...

karlgixer by Investigator
  • 1168 Views
  • 4 replies
  • 2 Helpful