No Wi-fi calling option on S23 Ultra?

ColinMacA
Investigator
Investigator

‎12-01-2024 06:55 PM

Can anyone tell me why I don't have the WiFi calling option on my Galaxy S23 Ultra? 

Following the instructions on my EE app but the option just isn't there. My network signal at home is poor to non-existent.  I'm connected to the EE router with excellent WiFi signal. 

Any help much appreciated. 

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5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎12-01-2024 08:58 PM

@ColinMacA  Where did you get this device from ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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ColinMacA
Investigator
Investigator
In response to Chris_B

‎12-01-2024 09:01 PM

Contract from EE.

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Chris_B
EE Community Star
EE Community Star
In response to ColinMacA

‎12-01-2024 09:03 PM

@ColinMacA   Have you tried THIS  ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Northerner
EE Community Star
EE Community Star

‎12-01-2024 09:18 PM

Hi @ColinMacA 

Call - three dots - settings and then scroll down to WiFi calling.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
ColinMacA
Investigator
Investigator

‎13-01-2024 10:45 AM

Sorted now thanks. The option to turn on/off WiFi calling was on the 2nd page of quick settings. 

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