Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 62107 Views
  • 91 replies
  • 28 Helpful

Resolved! Device Data on EE

Dear EE My Pay Monthly device& Sim contract with EE started on 1 February 2022. After restoring my device data for all call logs/messages, all data has been restored from March 1 to Current date___. There is approximately 1 month of missing data in w...

No signal

I have the new samsung s23+ phone and it's honestly the worst phone I've ever had fir signal

Shiva1 by Explorer
  • 329 Views
  • 1 replies
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Unwanted Ad pop up

Hi. Im constantly getting screen pop ups of ads (ill attach screenshot). I've tried everything possible on my phone, to the point I don't know what I've turned off or closed. I've stopped ads, added virus app, done a safe start up, deleted apps etc e...

Screenshot_20230914_185706_Chrome.jpg Screenshot_20230916_195230_Samsung Internet.jpg
SR63 by Contributor
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  • 4 replies
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Warranty

I've had my s22 since June and having major issues with it charging. Never had issues with Samsung before

Vixy40 by Visitor
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  • 1 replies
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Broken phone

So upset got a upgrade on my phone had it in Oct  fold 4 closed the phone as it was open only to find a massive black line on the hinge got told it was 690 to replace un fit for purpose still got to pay for 103 pounds mth for 18 months for a phone I ...

Toni42 by Visitor
  • 615 Views
  • 2 replies
  • 0 Helpful

Resolved! S10 Unlock code not working

The code you sent me doesnt work and you have no live chat facility to assist that is pretty poor, I dont have the time nor the inclination to ring up, can you help

No WiFi calling

I don't get signal anywhere in my house change to ee cause they said I will have it if I took SIM deal done the deal still no WiFi calling 

Dondontrip1 by Valued Contributor
  • 641 Views
  • 11 replies
  • 0 Helpful