Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unlocking phone

Claribella007
Explorer

‎20-04-2024 12:38 PM - last edited on ‎20-04-2024 12:57 PM by EE Community Moderator

Hi I'm trying to unlock my phone and it won't let me passed this page - it wont let me depress 'VERIFY IMEI NUMBER

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

 

 

 

0 Helpful
3 REPLIES 3
Northerner
Grand Master
Grand Master

‎20-04-2024 01:06 PM

Hi @Claribella007 

Have you tried a different browser. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Claribella007
Explorer
In response to Northerner

‎20-04-2024 01:16 PM

Hi thanks for reply, I attempted to carry out this action via EE browser - the phone is very old so i thought there maybe some difficulties doing this.

0 Helpful
Northerner
Grand Master
Grand Master

‎20-04-2024 01:22 PM

Hi @Claribella007 

What is the make and model of the device as you maybe correct as if an old handset then its unlikely EE can unlock it. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful