Daily alarms switching off, overnight?

[peterg]

I have four daily alarms set on my Motorola g7 power phone (also one weekly alarm) recently the daily ones seem to switch off (overnight?) - all four seem to switch off, the weekly one is OK. Can anyone suggest a couse for this?

[Christopher_G]

Hi @peterg 

Welcome to the community.

Is your phone on the latest software? Have you tried turning off the alarms and re-setting them up?

Chris

[peterg]

Yes, off then on again, restarted the phone, Software? the phone is android 10 ni forther update offered since then, though the apps are up to date.

[Christopher_G]

Is there a 'silence after' option in your clock settings, @peterg?

Do they always switch off since you noticed the problem, or do they sometimes work?

Chris

[peterg]

Hi there is a silence after option currntly set at 10 minutes - have not changed it was not aware of it before - I only notice quite recently, i may have put it down to personal error but four different limes is stretchin credulity.

[Christopher_G]

I've been reading a few similar threads on the internet, @peterg 

Some users have said that their alarm clock volume had reset to zero, somehow. It may be worth checking that. Under Clock > Settings > Volume buttons - make sure this is not "Control volume". 

Chris

[peterg]

Hi Chris, no my alarm and general volume are set to max, cheers.

[Christopher_G]

If you search 'quick settings' on your phone, can you find the 'say snooze' and 'say stop' settings, @peterg?

If so, could you switch those off and test an alarm please?

Chris

[peterg]

No cannot find those settings abd do not understand test "on alarm"

[Christopher_G · Accepted solution]

The other two things to try (you've probably tried the first already), are to restart your phone and clear the cache on your clock:

Go to Apps > Clock > Storage > Clear Cache.

I meant just to set an alarm, say in a minutes time, just to test if it works.

Chris