Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Harrier Tab firmware

Hello, I need help restoring an old Harrier Tab that's bootlooping. Can someone provide me with the android 5.1.1 firmware so I can flash it and fix the issue? I had no luck searching online. Thank you.

Mck code

Where can I get a mck code from I need some help

Galaxy S8 Ultra Keyboard

Hi there I have ordered a Samsung galaxy s8 ultra and I am just wondering when the keyboard is sent out that class with the offer online. Thanks

Resolved! Text delivery reports

Just joined EE, How do i turn on delivery reports?

Oneplus 9 pro

his anyone else having a problem getting the sim to be recognised on the above phone?

Resolved! Google assistant always thinks I am in Newcastle....

As the title says, when ever I ask "Where am I" or something simlar to the google assistant on my Samsung s21 Ultra, it seems to think I am in Newcastle. I have location services on for all things google. High precision mode etc but it still defaults...

URGENT! IMEI not recognised

I've paid off my Huawei P-smart 2019 contract with EE. As I moved to Sweden I also cancelled the contract with EE and was told my phone would be unlocked. While setting up my new swedish provider I was notified that the phone is still locked to EE b...

Resolved! Fold accessory pack

I received the accessory pack today but there is a mysterious metal clip looking thing with what looks like pins in it, its my first fold so not sure what it is or for

Google Assistant on Galaxy Watch 4

If you have a GW4, you will have probably received the update for Google Assistant but be warned there are some issues with it, so would advise against using it. It seems it's been auto-installed but requires an update, so may need to disable it or f...

New voicemail - notification

Hi,I have a New voicemail notification message at the top of the notification panel (S22 Ultra)My voicemail is turned off, and I don't have any voicemail.How to remove that notification from the panel?