Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Data limit reached in 7 days!

Hi, there! For the first time in years I have received a warning that I have reached my data limit. But in 7 days? I am not aware that I have changed anything. What could have caused this, please? Sorry if it is a stupid question.

Resolved! Claim my galaxy watch

I upgraded my phone on May 25th and got the galaxy z flip 3 got told I would have to wait 2 weeks and I will receive information on how to claim my free watch!! I haven't heard or received any information on how to do it ...when I've looked on samsu...

Resolved! Unlock assistance please

Good morning, Getting very stressed and frustrated here. Currently with BT mobile and purchased a used (but as new) phone locked to the EE network. I know that my BT mobile sim will work in it but really, really want this phone to be unlocked so that...

Password problen with apple music

I have changed my phone and need to sign into the apple music app. I have this as a smart benefit with my plan. I cannot remember my password and the apple music app mentions recovering or changing password using an apple device. I do not have an app...

Harrier Tab firmware

Hello, I need help restoring an old Harrier Tab that's bootlooping. Can someone provide me with the android 5.1.1 firmware so I can flash it and fix the issue? I had no luck searching online. Thank you.

Mck code

Where can I get a mck code from I need some help

Galaxy S8 Ultra Keyboard

Hi there I have ordered a Samsung galaxy s8 ultra and I am just wondering when the keyboard is sent out that class with the offer online. Thanks

Resolved! Text delivery reports

Just joined EE, How do i turn on delivery reports?

Oneplus 9 pro

his anyone else having a problem getting the sim to be recognised on the above phone?

Resolved! Google assistant always thinks I am in Newcastle....

As the title says, when ever I ask "Where am I" or something simlar to the google assistant on my Samsung s21 Ultra, it seems to think I am in Newcastle. I have location services on for all things google. High precision mode etc but it still defaults...