Upgraded Mobile

StickyBiscuit · ‎28-09-2022

I have today received my upgrade Samsung mobile and copied all my apps and data via Samsung SmartSwitch which worked great.. How do I now transfer my EE account from my old Mobile to my new Mobile so that I can use it for calls etc

Chris_B · ‎28-09-2022

@StickyBiscuit Put your sim in it.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

XRaySpeX · ‎28-09-2022

As you upgraded you keep your mobile no. & that remains in your MyEE a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎28-09-2022

@StickyBiscuit Put your sim in it.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

StickyBiscuit · ‎28-09-2022

Thank you but how Do I get my new upgrade to make and receive calls and stop my old mobile from making and receiving callsSent from my Galaxy

XRaySpeX · ‎28-09-2022

Did you receive a new SIM with your new phone? You can either:

Ignore the new SIM & put your old SIM in new phone, or
Activate the new SIM in new phone & bin your old SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP