Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Problem with Samsung Galaxy J3 Mobile Phone

Good MorningKeith Pates here, earlier I wanted to type something on my phone which has been working ok for ages apart from storage issues, last night however it would not bring up the keyboard like it usually does, so no idea why I have checked all s...

Google pixel pro 6 issues and EE not writing down customers complaints.

Anyone who has a google pixel pro 6 or looking at getting one don't I had nothing but issue with the device. I received this device last year during my upgrade and for the first week of having the device I had freezing issues, battery not charging a...

New phone settings

I have just got the s22 ultra. I have sounds in app on Facebook disabled and the auto play videos too. However when I post to stories my notification sound is played yet when I post to wall it doesn't. Can someone please advise? I have you tubed and...

System updates

My z flip 3 won't download software updates. I just get the message server error couldn't connect to WiFi but my WiFi is fine

Unblock my phone

I registered my iPhone lost on Sunday, I then got the phone back and put my new sim in today but the sim isn’t working so I have to remove my phone from blacklist ?

Samsung S22 locked me out

My Samsung Galaxy has just completely locked me out and is asking for a password i have tried all the passwords i set up but its not working it will not let me in

Two months and waiting for repairs

Hello Standard Repairs, My Name: Kuyile. My Mobile: SAMSUNG GALAXY S21 ULTRA. MY Mobile Number: xxxxxxxxxxxxx MY REPAIR REFERENCE : xxxxxxxxxxxxx My Home Address: xxxxxxxxxxxxxxxxxxx Delivery Address: xxxxxxxxxxxxx. ON LAST WAS 1ST APRIL 2022. ...

Pixel 6 Pro 5G Toggle

I'm posting this to raise awareness to this issue once again. There is no option on EE to toggle the preferred network type to 4G. On other UK carriers this is fine, however. This is purely a limitation set by EE. As the modem in the 6P is lacking an...

Phone repair

An update has been posted on repair tracking.The device needs to be exchanged and the swap device has been requestedWhat does this mean...

S22 ALTRA

Can you use the galaxy 4 smart Watch work withe the S22 Altra