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Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

JordanTA by • EE Knowledge Specialist
  • 164 Views
  • 4 replies
  • 7 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 64488 Views
  • 91 replies
  • 28 Helpful

New Device

Hello, my EE/BT Community buds. Now my issue is that I have pre ordered the s23ultra and it gets release on the same I get 17/02/23 is when I should receive it. But I'm having my doubts about whether or not it will turn up. I so want this beast. Anyo...

G_dawg77 by • Explorer
  • 413 Views
  • 3 replies
  • 0 Helpful

Videos

My videos sound like they are being slowed  down on my s22 ultra. Not had this issue before. Any help to fix this problem.  

Jase0502 by • Explorer
  • 351 Views
  • 3 replies
  • 1 Helpful

S22 Plus Battery must be faulty

I've had the S22 Plus for a month or so now and after having initial doubts about the battery I can now confirm the battery is absolutely horrendous.  For example, go to bed with 55% battery, wake up 7 hours later to see 28%.  No apps, no alarms, not...

Resolved! Does the Samsung s23 Ultra 512gb model have 8gb or 12gb Ram?

Hi, I wanted to order the new s23 ultra, i noticed they are doing a double storage at the moment if you pre order for 512gb storage rather than 256gbI was looking at reviews and seen there are 2 models of the s23, one with 8gb Ram and one with 12gb.I...

james_uk by • Investigator
  • 3112 Views
  • 3 replies
  • 1 Helpful

Pixel 6 not recognising sim

My pixel 6 that I've had since November 2021 has suddenly stopped recognising my SIM, I've restarted the phone, turned off removed SIM and put it back in, reset all my network settings etc I'm not sure what else I can do.Does anyone have a fix for th...

Aimsh by • Explorer
  • 531 Views
  • 3 replies
  • 0 Helpful

Galaxy Watch 4 LTE and switching phones

This is a heads-up for anyone switching to another phone and have the LTE version watch.I've just upgraded from the S20FE5G to the S23 Ultra and have the Galaxy Watch 4 Classic LTE model. After switching I had to ring EE to get the e-sim updated with...

walkerx by • Skilled Contributor
  • 1345 Views
  • 4 replies
  • 3 Helpful

La carte ne marche pas au Maroc

Bonsoir madames et messieurs,J'ai acheté une sim EE et j'ai fait un forfait de 5 pounds mais la ne marche pas du tout ici au Maroc quelqu'un peut m'aider svp.Mes salutations respectueuses.

Massir78 by • Investigator
  • 472 Views
  • 8 replies
  • 5 Helpful

Hi

Please I need to access call history from October and November 

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