Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Oneplus 9 pro

his anyone else having a problem getting the sim to be recognised on the above phone?

Resolved! Google assistant always thinks I am in Newcastle....

As the title says, when ever I ask "Where am I" or something simlar to the google assistant on my Samsung s21 Ultra, it seems to think I am in Newcastle. I have location services on for all things google. High precision mode etc but it still defaults...

Resolved! EMUI 12 P30 PRO

Hey guys, so i have a P30 Pro and from what i see on the internet it says huawei released update to emui 12 in uk. I seen post with people from uk received it. But i didn't on ee. Any ideea when ee gonna give us the update?

URGENT! IMEI not recognised

I've paid off my Huawei P-smart 2019 contract with EE. As I moved to Sweden I also cancelled the contract with EE and was told my phone would be unlocked. While setting up my new swedish provider I was notified that the phone is still locked to EE b...

Resolved! Fold accessory pack

I received the accessory pack today but there is a mysterious metal clip looking thing with what looks like pins in it, its my first fold so not sure what it is or for

Google Assistant on Galaxy Watch 4

If you have a GW4, you will have probably received the update for Google Assistant but be warned there are some issues with it, so would advise against using it. It seems it's been auto-installed but requires an update, so may need to disable it or f...

New voicemail - notification

Hi,I have a New voicemail notification message at the top of the notification panel (S22 Ultra)My voicemail is turned off, and I don't have any voicemail.How to remove that notification from the panel?

Samsung Galaxy S21 Ultra - dual sim??

Hey - thinking of upgrading to the S21 Ultra but need dual sim. Anyone able to tell me if the handsets EE sell in the UK will have dual (esim and nano)??

S22Ultra - 512 & iPhone 13 & Upgrade

Upgrade over the weekend, 2 phones iPhone13 & S22 Ultra, both arrive, the wire is now a USB C connection on both ends and no USB C plug,?? So how do I charge my phones? old phones were normal USB Plugs?? EE say I have to buy 2 plugs?? Not Happy At no...

Problem with Samsung Galaxy J3 Mobile Phone

Good MorningKeith Pates here, earlier I wanted to type something on my phone which has been working ok for ages apart from storage issues, last night however it would not bring up the keyboard like it usually does, so no idea why I have checked all s...