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Pixel 6 not recognising sim

Aimsh
Explorer

My pixel 6 that I've had since November 2021 has suddenly stopped recognising my SIM, I've restarted the phone, turned off removed SIM and put it back in, reset all my network settings etc I'm not sure what else I can do.

Does anyone have a fix for this please?

3 REPLIES 3
Jon_K
Former EE Employee

Hi @Aimsh.

Can you try cleaning the SIM and putting it back in the phone?

If it still doesn't work, can you try it in another phone?

Jon

Thanks Jon_K.

I had tried that, I also put a different ee SIM into my phone which didn't work.

I ordered a new SIM to try that and all is working again. 

Katie_B
EE Community Support Team

Thanks for coming back and letting us know @Aimsh

Katie