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Daughter in USA - her phone has broken - help

SharonF1970
Visitor

‎26-07-2023 10:44 AM

Hi

My daughter is working at Camp America in New Jersey, USA. Her Samsung Flip 4 has broken. She cannot access it at all. I have insurance on it. She needs a phone. Can you tell me best way to get help. I need to speak to a person as online is trying to book up lift and this is UK. She is in USA. I pat for her phone on my account. She bought a cheap phone yesterday but says it doesn't work. 

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Chris_B
EE Community Star
EE Community Star

‎26-07-2023 11:46 AM

@SharonF1970   Your going to have to wait till your daughter is back in the UK with that phone.   EE can not send her a device abroad and the phone she has purchased and not working probably isn’t compatible with her SIM card. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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