Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

How do you log a complaint about EE's repairs department?

My Samsung Z Flip 3 had an issue which EE wouldn't resolve under warranty and ask me to pay £300 as the engineer deemed this was outside the manufacturers warranty.I declined, requested the handset back and contacted Samsung direct who resolved the i...

Resolved! Mobile & tablet

How do I purchase these items as I'm a new customer

Galaxy s21 Ultra, wifi calling not working.

Since last ee update for this mobile, the WiFi calling is nolonger working.

Mobile Data Ceased Working

Phone Model: Sony Xperia M2 D2302So, another of these posts...After having come out of Airplane mode when I returned to the UK my phone decided to no longer transmit or recieve any mobile data.I've gone through the usual steps of restarting, SIM re-i...

Resolved! Error 10 code from Abroad

I have been abroad to Norway and now France an both times I have been unable to send texts and make calls even though I've received texts saying I can use my phone as normal. When sending texts the Error 10 code comes up. I also have roaming pass ena...

Samsung s22

Hi all, My Samsung is crackling when I'm on the phone, its fine when on speaker but isn't great when speaking using my phone to ear. Can anyone recommend something? Thanks

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no moblie internet

I have a Samsung s21 FE I am unable to use my Internet. WiFi everything works. when I try to use 4g/5g anything that's not WiFi the Internet doesn't load. I am still able to message on what's app but not access the Internet I have moblie data on. I ...

Setting up Samsung Smartwatch 5

Hello.I've been with O2 for like 15 years and I've been trying to set up my 2 previous smartwatches to work in LTE mode but it never happened. Recently one of the o2 store employees told me that he will be honest with me and that it will never work i...

Resolved! unlock phone

How do i unlock my phone?I no longer have the ee sim card, i had the phone unlocked a few years ago to open to any network.But i did a factory reset and now the phone is locked to ee again. I put new network sim card in but it did not ask for puk or ...

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