2074355members
623online
1285010posts
Community Activity
Broadband: Installed on 7th, billed on 15th ???
Hi all,Is this normal?.. and if so, why?I had EE Broadband installed today, on 7th. well, I say 'installed' - they just activated it, I plugged the router in Then, after about 20 or so minutes, I got an email and txt saying that my first bill was due...
My Bill
I've received my usual text telling me that my bill was ready to view. I've logged onto the EE website and I'm now told that my bill is £10.57. It's usually £9. I'd like to know why my Mobile phone bill has gone up and why wasn't I told about it e...
Signal dropping on the floor
Can’t use my phone in certain areas at all. Very dissatisfied. Called for help 6 times. Nothing worked. asked for discount they said No! greedy !! Can’t wait to leave
Coverage in Neasden, London Borough of Brent
Update: 03 February 2025 Over the past few weeks, the fibre provider has experienced a slight delay accessing the area to install the leased line needed to provide transmission to the site. Barring any further unforeseen circumstances, we expect the ...
How do I leave feedback?
Good Evening, I’m not sure where to leave positive feedback and to best reach the EE Store workers. However, I have a great experience when upgrading my phone at the Lakeside Shopping Centre, Essex. Naveed & Ruheet the two guys that helped me sort ou...
Resolved! Viewing my bill
How do I view my bill? Not sure why I'm finding such a simple task so difficult!
Ee roaming
Hi, it's landed in Rhodes a few hours ago and was prompted by sms to buy a zone 1 roaming add on, which i did thinking I'd need it for the network. It mustve thought i was in Turkey because it's close by but moments after I purchased the add on i got...
Resolved! Roaming EU or Roaming ROW
HiIm going away to the USA this week, ive got a swappable benifit i can use to switch to. So was going to switch it to Roaming to allow me to use the Data/Mins/Texts when abroad. However there are two available EU and ROW, the More info on ROW tell m...
Mis sold my contract
Upgraded my phone in Nov 24, was to send my old handset back and I would get a discount on my line rental. Fast forward 4 months and I had only received my returns parcel to send my old handset set back which I have done, now over the 4 months I had ...
So upset
I've just had the worst encounter with representatives of EE ever. I suffer from mental health problems. I was trying to get a issue looked at. I've eneded up in tears and theve made me feel useless. Don't come to EE
