Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 60927 Views
  • 91 replies
  • 28 Helpful

5G

Why do I never get 5G on my Galaxy S22 ultra  my wife gets 5G on the same account..

Tonyd21 by Explorer
  • 304 Views
  • 3 replies
  • 0 Helpful

lost phone

hi, i lost my phone on saturday evening , can anyone advise me please 

Phone isn't unlocked

I have an Huawei P30 that I want to unlock. Everytime I try to do it online EE comes back and says there was a problem. Is there another way doing it for free?I'm beginning to think EE won't unlock it so I stay with them for longer

MattN89 by Visitor
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  • 1 replies
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Resolved! Screen Protector for Oppo Reno Pro 4 5g?

My Oppo Reno Pro 4 5g came with a screen protector pre installed but is now starting to peel and looks dirty and I am looking for a replacement. I can't seem to see a decent tempered glass screen protector for this phone anywhere have checked amazon,...

steven1 by Investigator
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  • 6 replies
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Missing upgrade

I upgraded my phone contract a few days ago and have no update on delivery of the New phone since ordering. The order tracking isn't working as it hasn't been updated. Any idea of when it is likely to be dispatched, its meant to be dispatched within ...

Oppo X3 Neo, Virtual Keyboard not showing

Ive got a 14 month old X3 Neo, and recently when trying to do anything that requires text input, the Keyboard doesn't show and at the same time the screen dims. Only a restart cures this.Has anyone experienced this?RgdsMark